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Box Office/Front of House Manager: Part-time Hourly
Reports to: Interim Managing Director of NJCU Center for the Arts
Overview: Box Office/Front of House Manager is responsible ensuring a professional front of house experience at NJCU arts events. S/he will follow policies and procedures, and lead by example to provide excellent customer service to patrons and artists. Must be available to work on nights and weekends.
Responsibilities & Tasks:
>Directly work and oversee box office for all NJCU ticketed shows
>Building online ticketing & RSVP pages
>Handle advance sales and RSVPs
>House seat and complementary ticket management.
>Act as front of house manager/check in guests for select free events
>Train and oversee grad student front of house managers and volunteer ushers
>Track attendance and box office sales reports for all events
>Follow record-keeping and proper cash handling/control procedures
>Generate sales and attendance reports as needed.
>provide additional event and administrative support to Interim Managing Director
>at least 2 years of front of house management/box office experience
>ability to work independently
>excellent customer service and communication skill set
>proficient in MS office suite
>detail oriented and meticulous
Email Alyssa Alpine, Interim Managing Director of the NJCU Center for the Arts, at firstname.lastname@example.org with a cover letter and resume to apply.